Ukuphathwa kwekhwalithi kungabhekwa njengezingxenye ezintathu eziyinhloko: ukulawulwa kwekhwalithi, ukuqinisekiswa kwekhwalithi nokuthuthukiswa kwekhwalithi. Ukuphathwa kwekhwalithi akugxilile kuphela kwikhwalithi yomkhiqizo, kodwa nezindlela zokuyifinyelela. Ngakho-ke ukuphathwa kwekhwalithi kusebenzisa ukuqinisekiswa kwekhwalithi nokulawula izinqubo kanye nemikhiqizo ukuze kuzuzwe ikhwalithi engaguquki.

 

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AMAZINGA ADUMILE, IZINDLELA KANYE NEMICILI ESETSHENZISWA UKULAWULWA NOKUTHUTHUKISA IKHWALITHI

Ziningi izindlela zokwenza ngcono izinga. Bahlanganisa ukuthuthukiswa komkhiqizo, ukuthuthukiswa kwenqubo kanye nokuthuthukiswa okusekelwe kubantu. Kulolu hlu olulandelayo kunezindlela zokuphatha ikhwalithi namasu ahlanganisa futhi aqhubekisele phambili ukuthuthukiswa kwekhwalithi:

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ISO 9004:2008 — Imihlahlandlela yokuthuthukisa ukusebenza.

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I-ISO 15504-4: 2005 Ubuchwepheshe bolwazi - ukuhlolwa kwenqubo - Ingxenye 4: Isiqondiso ekusetshenzisweni kokuthuthukiswa kwenqubo kanye nokunqunywa kwekhono lenqubo.

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QFD - Quality Function Deployment, eyaziwa nangokuthi indlu yekhwalithi indlela.

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I-Kaizen - isiJapane sokushintsha kube ngcono; igama lesiNgisi elivamile liwukuthuthukiswa okuqhubekayo.

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I-Zero Defect Programme - Idalwe yi-NEC Corporation yase-Japan, ngokusekelwe ekulawuleni inqubo yezibalo kanye nokunye okokufaka kwabasunguli be-Six Sigma.

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I-Six Sigma - I-Six Sigma ihlanganisa izindlela ezimisiwe ezifana nokulawulwa kwenqubo yezibalo, ukwakheka kokuhlolwa kanye ne-FMEA kuhlaka lulonke.

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I-PDCA — Hlela, Yenza, Hlola, Yenza umjikelezo ngezinjongo zokulawula ikhwalithi. (Indlela ye-DMAIC ye-Sigma eyisithupha “chaza, linganisa, hlaziya, thuthukisa, lawula” ingase ibhekwe njengokusetshenziswa okuthile kwalokhu.)

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Umbuthano Wekhwalithi - Indlela yeqembu (eqondiswe kubantu) yokuthuthukisa.

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Izindlela ze-Taguchi - Izindlela ezigxile kwizibalo ezihlanganisa ukuqina kwekhwalithi, umsebenzi wokulahlekelwa kwekhwalithi, kanye nokucaciswa okuhlosiwe.

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I-Toyota Production System - Iphinde yasebenza entshonalanga yaba ukukhiqiza okuthambile.

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I-Kansei Engineering - Indlela egxile ekuthwebuleni impendulo yemizwa yekhasimende mayelana nemikhiqizo ukuze kuthuthukiswe intuthuko.

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TQM — Ukuphathwa Kwezinga Eliphelele kuyisu lokuphatha elihloselwe ukugxilisa ukuqwashisa ngekhwalithi kuzo zonke izinqubo zenhlangano. Kwaqale kwakhushulelwa e-Japan ngomklomelo we-Deming owamukelwa futhi washintshwa e-USA njengoMklomelo Wekhwalithi Kazwelonke we-Malcolm Baldrige naseYurophu njengomklomelo we-European Foundation for Quality Management (ngayinye inokwehluka kwayo).

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I-TRIZ - Okusho ukuthi "Ithiyori Yokuxazulula Inkinga Yokusungula"

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I-BPR — I-Business Process Reengineering, indlela yokuphatha ehloselwe ukuthuthukisa 'i-slate ehlanzekile' (Okungukuthi, ukuziba izinqubo ezikhona).

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I-OQM - Ukuphathwa Kwekhwalithi Okugxile Entweni, imodeli yokuphathwa kwekhwalithi.

 

Abasekeli bendlela ngayinye baye bafuna ukuyithuthukisa futhi bayisebenzise ukuze bazuze. Elula i-Process Approach, eyakha isisekelo se-ISO 9001:2008 Quality Management System standard, eqhutshwa ngokufanelekile 'kuzimiso eziyisishiyagalombili zokuphathwa kwekhwalithi', indlela yenqubo yokuba ngenye yayo. Ngakolunye uhlangothi, amathuluzi okuthuthukisa ikhwalithi ayinkimbinkimbi enzelwe izinhlobo zebhizinisi ezingaqondisiwe ekuqaleni. Isibonelo, i-Six Sigma yakhelwe ukukhiqiza kodwa isisabalele emabhizinisini esevisi.

 

Ezinye zezinto ezihlukanisayo ezivamile phakathi kwempumelelo nokwehluleka zihlanganisa ukuzibophezela, ulwazi nolwazi lokuqondisa ukuthuthukiswa, ububanzi boshintsho/ukuthuthukiswa okufunayo (izinguquko zohlobo lwe-Big Bang zivame ukuhluleka kaningi uma ziqhathaniswa nezinguquko ezincane) kanye nokujwayela amasiko ebhizinisi. Isibonelo, imibuthano yekhwalithi ayisebenzi kahle kuwo wonke amabhizinisi (futhi idikibaliswa ngisho nabaphathi abathile), futhi ambalwa kakhulu amabhizinisi abamba iqhaza e-TQM awine imiklomelo yekhwalithi kazwelonke. Ngakho-ke, amabhizinisi adinga ukucabangela ngokucophelela ukuthi yiziphi izindlela zokuthuthukisa ikhwalithi okufanele zisetshenziswe, futhi akufanele neze amukele zonke lezi ezibalwe lapha. Kubalulekile ukuthi ungabukeli phansi izici zabantu, njengesiko nemikhuba, ekukhetheni indlela yokuthuthukisa ikhwalithi. Noma yikuphi ukuthuthukiswa (ushintsho) kuthatha isikhathi ukuqalisa, ukuthola ukwamukelwa kanye nokuzinza njengomkhuba owamukelekayo. Ukuthuthukiswa kufanele kuvumele ukumiswa phakathi kokwenza izinguquko ezintsha ukuze ushintsho luzinze futhi luhlolwe njengokuthuthuka kwangempela, ngaphambi kokuba kwenziwe ukuthuthukiswa okulandelayo. Ukuthuthukiswa okushintsha isiko kuthatha isikhathi eside njengoba kufanele banqobe ukumelana okukhulu noshintsho. Kulula futhi ngokuvamile kuphumelela kakhulu ukusebenza ngaphakathi kwemingcele yamasiko ekhona futhi wenze intuthuko encane (okuyi-Kaizen) kunokwenza izinguquko ezinkulu. Ukusetshenziswa kweKaizen eJapan kwaba yisizathu esikhulu sokwakhiwa kwamandla ezimboni nezomnotho zaseJapan. Ngakolunye uhlangothi, uguquko lwenguquko lusebenza kangcono lapho ibhizinisi libhekene nenkinga futhi lidinga ukwenza izinguquko ezinkulu ukuze liphile. EJapan, izwe laseKaizen, uCarlos Ghosn wahola uguquko lweNkampani yakwaNissan Motor eyayisenkingeni yezezimali nokusebenza. Izinhlelo zokuthuthukisa ikhwalithi ezihlelwe kahle zicabangela zonke lezi zici lapho kukhethwa izindlela zokuthuthukisa ikhwalithi.

 

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AMAZINGA EKHWALITHI ASETSHENZISWA NAMUHLA

I-International Organization for Standardization (ISO) idale amazinga e-Quality Management System (QMS) ngo-1987. Bekuwuchungechunge lwamazinga e-ISO 9000:1987 ahlanganisa i-ISO 9001:1987, ISO 9002:1987 kanye ne-ISO 9003:1987; ezazisebenza ezinhlotsheni ezihlukene zezimboni, ngokusekelwe ohlotsheni lomsebenzi noma inqubo: ukuklama, ukukhiqiza noma ukulethwa kwesevisi.

 

Amazinga abuyekezwa njalo ngemva kweminyaka embalwa yi-International Organization for Standardization. Inguqulo ngo-1994 yayibizwa ngokuthi uchungechunge lwe-ISO 9000:1994; ehlanganisa i-ISO 9001:1994, 9002:1994 kanye nezinguqulo ezingu-9003:1994.

 

Kwabe sekubuyekezwa okukhulu ngonyaka ka-2008 futhi uchungechunge lwabizwa ngokuthi uchungechunge lwe-ISO 9000:2000. Amazinga we-ISO 9002 kanye ne-9003 ahlanganiswe ezingeni elilodwa eliqinisekisiwe: ISO 9001:2008. Ngemuva kukaDisemba 2003, izinhlangano eziphethe amazinga e-ISO 9002 noma 9003 kwadingeka ukuthi ziqedele ukushintshela ezingeni elisha.

 

Umbhalo we-ISO 9004:2000 unikeza imihlahlandlela yokuthuthukisa ukusebenza ngaphezu kwezinga eliyisisekelo (ISO 9001:2000). Leli zinga lihlinzeka ngohlaka lokulinganisa lokuphathwa kwekhwalithi okuthuthukisiwe, okufana nokusekelwe phezu kohlaka lokulinganisa lwenqubo yokuhlola.

 

Amazinga we-Quality Management System adalwe yi-ISO enzelwe ukuqinisekisa izinqubo kanye nesistimu yenhlangano, hhayi umkhiqizo noma isevisi ngokwayo. Izindinganiso ze-ISO 9000 aziyiqinisekisi ikhwalithi yomkhiqizo noma isevisi. Ukukunikeza isibonelo esilula, ungaba wenza amavesti empilo enziwe ngensimbi eholayo futhi ube unesitifiketi se-ISO 9000, inqobo nje uma ukhiqiza amavesti empilo ngokungaguquki, ugcina amarekhodi futhi ubhala phansi izinqubo kahle futhi uthobela zonke izidingo zezinga. Futhi, ukuphinda, isitifiketi esijwayelekile se-Quality Management System sihloselwe ukuqinisekisa izinqubo nohlelo lwenhlangano.

 

I-ISO ikhiphe amazinga nakwezinye izimboni. Isibonelo I-Technical Standard TS 16949 ichaza izimfuneko ngaphezu kwalezo eziku-ISO 9001:2008 ngokukhethekile embonini yezimoto.

 

I-ISO inenani lamazinga asekela ukuphathwa kwekhwalithi. Iqembu elilodwa lichaza izinqubo (okuhlanganisa i-ISO 12207 & ISO 15288) kanti elinye lichaza ukuhlolwa kwenqubo nokuthuthukiswa (ISO 15504).

 

Ngakolunye uhlangothi, I-Software Engineering Institute inezindlela zayo zokuhlola nezindlela zokuthuthukisa, ezibizwa nge-CMMi (Capability Maturity Model - integrated) kanye ne-IDEAL ngokulandelanayo.

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IZINKONZO ZETHU ZOKUBUNJANILELA NOKUPHATHA

Isistimu yekhwalithi eqinile ibalulekile ekulawuleni okuqhubekayo kanye namazinga kanye nokuhlolwa okushelelayo nokucwaninga. I-AGS-Engineering ikuhlomele ngokugcwele ukusebenza njengomnyango wekhwalithi ephuma ngaphandle, idala futhi iqalise uhlelo lwekhwalithi olungokwezifiso lwamakhasimende ethu. Ngezansi kukhona uhlu lwamanye amasevisi esinekhono kuwo:

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• Ukuthuthukiswa Kohlelo Lokuphathwa Kwekhwalithi Nokusetshenziswa

• Amathuluzi Abalulekile Ekhwalithi

• Ukuphathwa Kwekhwalithi Ephelele (TQM)

• Ukuthunyelwa Komsebenzi Wekhwalithi (QFD)

• I-5S (Inhlangano Yasemsebenzini)

• Ukulawulwa Kwedizayini

• Uhlelo Lokulawula

• Ukubuyekezwa Kwenqubo Yokuvunyelwa Kwengxenye Yokukhiqiza (i-PPAP).

• Izincomo zesenzo sokulungisa\ 8D

• Isenzo Sokuvimbela

• Izincomo zokuqinisekisa iphutha

• I-Virtual Document Control and Record Management

• Ukufuduka Kwemvelo Okungenaphepha Kwekhwalithi Nokukhiqiza

• Ukuqinisekiswa Kwedizayini Nokuqinisekisa

• Ukuphatha iphrojekthi

• Ukulawulwa Kwengozi

• Izinsizakalo Zokukhiqiza Okuthunyelwe

• Izinsizakalo zokubonisana eziqondene nawe ezimbonini ezilawulwa kakhulu njengemboni yemishini yezokwelapha, amakhemikhali, izimboni zemithi

• I-Unique Device Identification (UDI)

• Izinkonzo Zezindaba Zokulawula

• Ukuqeqeshwa Kwesistimu Yekhwalithi

• Izinsizakalo Zokucwaningwa Kwamabhuku (Ukucwaninga Kwangaphakathi Nabahlinzeki Bempahla, Abacwaningi Bamabhuku Abaqinisekisiwe Bekhwalithi Ye-ASQ noma Abahloli Bezimali Abayisibonelo Somhlaba Wonke)

• Ukuthuthukiswa Kwabahlinzeki

• Ikhwalithi Yomhlinzeki

• Ukuphatha ukuhlinzeka

• Ukulawulwa Kwenqubo Yezibalo (SPC) Ukuqaliswa Nokuqeqeshwa

• Ukuqaliswa Komklamo Wokuhlolwa (i-DOE) kanye Nezindlela ze-Taguchi

• Ukubuyekezwa kocwaningo lwamandla nokuqinisekisa

• I-Root Cause Analysis (RCA)

• Ukuhlaziywa Kwemiphumela Yokuhluleka Kwenqubo (PFMEA)

• Ukuhlaziywa Kwemiphumela Yokuhluleka Kwedizayini (DFMEA)

• Ukubuyekezwa Kwedizayini Okususelwe Kumamodi Okwehluleka (DRBFM)

• Uhlelo Lokuqinisekisa Umklamo Nombiko (DVP&R)

• Imodi Yokwehluleka Nokuhlaziywa Kokubaluleka Kwemiphumela (FMECA)

• Ukugwema Imodi Yokwehluleka (FMA)

• I-Fault Tree Analysis (FTA)

• Ukwethulwa Kwezinhlelo Zokuqukatha

• Ukuhlunga Izingxenye kanye Nokuqukethwe

• Ukubonisana nokusebenzisa i-Software ehlobene Nekhwalithi kanye Nezinhlelo Zokulingisa, Ukwenza Ngokwezifiso kanye Nokuthuthukiswa Kwesofthiwe Ngokwezifiso, amanye amathuluzi afana ne-Bar Coding & Tracking System

• Six Sigma

• Ukuhlelwa Kwekhwalithi Yomkhiqizo Okuthuthukisiwe (APQP)

• Idizayini Yokukhiqiza Nokuhlanganisa (DFM/A)

• Idizayini yeSix Sigma (DFSS)

• Ukuphepha Kokusebenza (ISO 26262)

• I-Gauge Repeatability & Reproducibility (GR&R)

• I-Geometric Dimensioning & Tolerancing (GD&T)

• Kaizen

• Lean Enterprise

• Ukuhlaziywa Kwezinhlelo Zokukala (MSA)

• Ukwethulwa Komkhiqizo Omusha (i-NPI)

• Ukuthembeka Nokugcinwa (R&M)

• Ukwethenjelwa Izibalo

• Ubunjiniyela bokwethembeka

• Ubunjiniyela Bezinhlelo

• Imephu Yokusakaza Kwenani

• Izindleko Zekhwalithi (COQ)

• Isibopho Somkhiqizo / Sesevisi

• Ingcweti Yofakazi Nezinkonzo Zamacala

• Ukumelwa Kwekhasimende Nomhlinzeki

• Ukuqaliswa Kokunakekelwa Kwekhasimende Nezinhlolovo Zempendulo kanye Nokuhlaziywa Kwemiphumela

• Izwi leKhasimende (VoC)

• Ukuhlaziywa kwe-Weibull

 

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IZINKONZO ZETHU ZOKUQINISEKISA IKHWALITHI

• Ukuhlolwa Kwenqubo ye-QA kanye Nokubonisana

• Ukusungulwa komsebenzi we-QA Ohlala Njalo Nophethwe     _cc781905-3b905-5cde

• Ukuphathwa kohlelo lokuhlola

• QA for Mergers and Acquisitions             

• Izinkonzo Zokuhlolwa Kwekhwalithi Yekhwalithi

 

Ubunjiniyela bekhwalithi nokuphatha kungasebenza kuzo zonke izinkampani, izinhlangano, izikhungo zemfundo, amabhange, ... nokunye. Uma ungenaso isiqiniseko sokuthi singazivumelanisa kanjani izinhlelo zethu necala lakho, sicela usithinte futhi usitshele ukuthi yini esingayenza ndawonye.

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- AMANDLA EQUALITYLINE ARTIFICIAL INTELLIITHULULU LESOFTWARE LE-GENCE-

Sesiphenduke umthengisi onenani elingeziwe we-QualityLine production Technologies, Ltd., inkampani yobuchwepheshe obuphezulu esisungule isisombululo sesofthiwe esisekelwe ku-Artificial Intelligence esihlanganisa ngokuzenzakalela nedatha yakho yokukhiqiza yomhlaba wonke futhi ikwakhele izibalo zokuxilonga ezithuthukile. Leli thuluzi lihluke ngempela kunanoma yiliphi elinye emakethe, ngoba lingasetshenziswa ngokushesha futhi kalula, futhi lizosebenza nanoma yiluphi uhlobo lwemishini nedatha, idatha kunoma iyiphi ifomethi evela kuzinzwa zakho, imithombo yedatha yokukhiqiza egciniwe, iziteshi zokuhlola, ukungena ngesandla .....njll. Asikho isidingo sokushintsha noma yiziphi izisetshenziswa zakho ezikhona ukuze usebenzise leli thuluzi lesofthiwe. Ngaphandle kokuqapha kwesikhathi sangempela kwemingcele yokusebenza okubalulekile, le software ye-AI ikunikeza izibalo zembangela yezimpande, inikeza izexwayiso zangaphambi kwesikhathi nezexwayiso. Asikho isixazululo esinjengalesi emakethe. Leli thuluzi lisindise abakhiqizi imali eningi yokunciphisa ukwenqatshwa, ukubuyiselwa, ukusetshenzwa kabusha, isikhathi sokuphumula kanye nokuthola umusa wamakhasimende. Kulula futhi kuyashesha !  Ukuhlela Ucingo Lokuthola nathi futhi uthole okwengeziwe mayelana naleli thuluzi elinamandla lokuhlaziya elisekelwe kubuhlakani bobuciko:

- Sicela ugcwalise okulandekayoUhlu lwemibuzo lwe-QLkusukela kusixhumanisi esiwolintshi kwesokunxele bese ubuyela kithi nge-imeyili kuproject@ags-engineering.com.

- Bheka izixhumanisi zencwajana enombala osawolintshi ongalandwa ukuze uthole umbono mayelana naleli thuluzi elinamandla.QualityLine One Page IsifinyezofuthiIbhukwana le-QualityLine Summary

- Nansi futhi ividiyo emfushane efika iphuzu: Ividiyo ye-QUALITYLINE MANUFACTURING ANALYTICS Tool