Kuwongolera kwaubwino kumatha kuonedwa kuti kuli ndi zigawo zitatu zazikulu: kuwongolera bwino, kutsimikizika kwaubwino komanso kukonza bwino. Kuwongolera kwapamwamba sikungoyang'ana pa khalidwe la mankhwala, komanso njira zopezera izo. Chifukwa chake kasamalidwe kabwino kamagwiritsa ntchito kutsimikizira kwabwino komanso kuwongolera njira komanso zinthu kuti zikwaniritse bwino kwambiri.

 

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MFUNDO, NJIRA NDI NJIRA ZOCHULUKA ZOMWE AMAGWIRITSA NTCHITO KUKHALIDWERA KAKHALIDWE NDI KUKONZA.

Pali njira zambiri zowonjezeretsa khalidwe. Amakhudza kuwongolera kwazinthu, kuwongolera njira komanso kukonza kwa anthu. Pamndandanda wotsatira pali njira zoyendetsera bwino ndi njira zomwe zimaphatikizira ndikuwongolera kuwongolera:

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ISO 9004:2008 Maupangiri pakuwongolera magwiridwe antchito.

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TS EN ISO 15504-4 Ukadaulo wazidziwitso - Kuunika kwa ndondomeko - Gawo 4: Maupangiri pakugwiritsa ntchito kukonza njira ndikudziwitsa kuthekera kwa njira.

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QFD - Quality Function Deployment, yomwe imadziwikanso kuti nyumba yabwino kwambiri.

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Kaizen - Japanese kusintha kwabwino; mawu odziwika bwino achingerezi ndikusintha kosalekeza.

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Zero Defect Program - Yopangidwa ndi NEC Corporation yaku Japan, kutengera kuwongolera kachitidwe kawerengedwe ndi chimodzi mwazothandizira omwe adayambitsa Six Sigma.

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Six Sigma - Six Sigma imaphatikiza njira zokhazikitsidwa monga kuwongolera njira zowerengera, kupanga zoyeserera ndi FMEA munjira yonse.

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PDCA - Konzani, Chitani, Yang'anani, Yang'anani mozungulira pazolinga zowongolera. (Njira ya Six Sigma's DMAIC "kutanthawuza, kuyeza, kusanthula, kukonza, kuwongolera" kungawonedwe ngati kukhazikitsidwa kwa izi.)

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Quality Circle - Gulu (lolunjika pa anthu) njira yopititsira patsogolo.

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Njira za Taguchi - Njira zowerengera zowerengera kuphatikiza kulimba kwabwino, ntchito yotayika bwino, komanso zomwe mukufuna.

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Toyota Production System - idakonzedwanso kumadzulo kuti ikhale yopanga zowonda.

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Kansei Engineering - Njira yomwe imayang'ana kwambiri kutengera malingaliro amakasitomala pazamalonda kuti ayendetse bwino.

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TQM - Total Quality Management ndi njira yoyendetsera ntchito yomwe cholinga chake ndi kudziwitsa anthu zaubwino m'machitidwe onse a bungwe. Poyamba adakwezedwa ku Japan ndi mphotho ya Deming yomwe idalandiridwa ndikusinthidwa ku USA ngati Malcolm Baldrige National Quality Award komanso ku Europe ngati mphotho ya European Foundation for Quality Management (iliyonse ili ndi zosiyana zake).

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TRIZ - Kutanthawuza "Chiphunzitso cha Kuthetsa Mavuto Oyambitsa"

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BPR - Business Process Reengineering, njira yoyang'anira yomwe ikufuna kusintha kwa 'clean slate' (Ndiko kunyalanyaza machitidwe omwe alipo).

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OQM - Object Oriented Quality Management, chitsanzo cha kasamalidwe kabwino.

 

Ochirikiza njira iriyonse ayesa kuwongolera ndi kuzigwiritsa ntchito kuti apindule. Chosavuta ndi Njira Yoyendetsera, yomwe imapanga maziko a ISO 9001:2008 Quality Management System standard, yoyendetsedwa bwino kuchokera ku 'Mfundo zisanu ndi zitatu za kasamalidwe kabwino', njira yoyendetsera ntchito kukhala imodzi mwazo. Kumbali inayi, zida zovuta kwambiri zowongolera Ubwino zimapangidwira mitundu yamabizinesi omwe sanayang'ane poyambira. Mwachitsanzo, Six Sigma idapangidwira kupanga koma yafalikira kumabizinesi othandizira.

 

Zina mwazosiyanitsa pakati pa kupambana ndi kulephera ndi monga kudzipereka, chidziwitso ndi ukatswiri wotsogolera kusintha, kukula kwa kusintha / kusintha komwe kumafunidwa (zosintha zamtundu wa Big Bang zimalephera nthawi zambiri poyerekeza ndi kusintha kwakung'ono) ndikusintha zikhalidwe zamabizinesi. Mwachitsanzo, magulu ochita bwino sagwira ntchito bwino m'mabizinesi aliwonse (ndipo amakhumudwitsidwanso ndi mamanenjala ena), ndipo ndi mabizinesi ochepa omwe atenga nawo gawo a TQM omwe apambana mphoto zamtundu uliwonse. Chifukwa chake, mabizinesi akuyenera kuganizira mozama kuti ndi njira ziti zokometsera zabwino zomwe angatsatire, ndipo sayenera kutsatira zonse zomwe zalembedwa apa. Ndikofunika kuti tisachepetse zinthu za anthu, monga chikhalidwe ndi zizolowezi, posankha njira yowonjezeretsa khalidwe. Kusintha kulikonse (kusintha) kumatenga nthawi kuti kuchitike, kulandiridwa ndikukhazikika monga momwe amavomerezera. Kuwongolera kuyenera kulola kuyimitsa pakati pa kukhazikitsa zosintha zatsopano kuti kusinthaku kukhazikike ndikuwunikiridwa ngati kusintha kwenikweni, kukonzanso kwina kusanapangidwe. Kusintha komwe kumasintha chikhalidwe kumatenga nthawi yayitali chifukwa akuyenera kuthana ndi kukana kwakukulu kusintha. Ndizosavuta komanso zogwira mtima kwambiri kugwira ntchito m'malire a chikhalidwe chomwe chilipo ndikupanga kusintha pang'ono (ndiko Kaizen) kusiyana ndi kusintha kwakukulu. Kugwiritsa ntchito Kaizen ku Japan kunali chifukwa chachikulu chopangira mphamvu zamafakitale ndi zachuma ku Japan. Kumbali ina, kusintha kosinthika kumagwira ntchito bwino pamene bizinesi ikukumana ndi zovuta ndipo ikufunika kusintha kwambiri kuti ipulumuke. Ku Japan, dziko la Kaizen, Carlos Ghosn adatsogolera kusintha kwa Nissan Motor Company yomwe inali pamavuto azachuma komanso ntchito. Mapulogalamu owongolera bwino omwe ali olinganizidwa bwino amaganizira zonsezi posankha njira zowongolerera.

 

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MFUNDO ZA UTHENGA ZIMENE AMAGWIRITSA NTCHITO MASIKU ANO

Bungwe la International Organization for Standardization (ISO) linapanga miyezo ya Quality Management System (QMS) mu 1987. Anali ISO 9000:1987 mndandanda wa miyezo yomwe ili ndi ISO 9001:1987, ISO 9002:1987 ndi ISO 9003:1987; zomwe zinkagwiritsidwa ntchito m'mafakitale osiyanasiyana, kutengera mtundu wa ntchito kapena njira: kupanga, kupanga kapena kupereka ntchito.

 

Miyezoyi imawunikiridwa zaka zingapo zilizonse ndi International Organisation for Standardization. Baibulo mu 1994 amatchedwa ISO 9000:1994 mndandanda; opangidwa ndi ISO 9001:1994, 9002:1994 ndi 9003:1994 mitundu.

 

Kenako kukonzanso kwakukulu kunali mchaka cha 2008 ndipo mndandandawo umatchedwa ISO 9000:2000 mndandanda. Miyezo ya ISO 9002 ndi 9003 idaphatikizidwa muyeso imodzi yovomerezeka: ISO 9001:2008. Pambuyo pa Disembala 2003, mabungwe omwe ali ndi miyezo ya ISO 9002 kapena 9003 adayenera kumaliza kusintha kwatsopano.

 

Chikalata cha ISO 9004:2000 chimapereka malangizo owongolera magwiridwe antchito kuposa muyezo woyambira (ISO 9001:2000). Muyezo uwu umapereka ndondomeko yoyezera kasamalidwe kabwino, mofanana ndi kutengera muyeso wowunikira ndondomeko.

 

Miyezo ya Quality Management System yopangidwa ndi ISO imapangidwira kutsimikizira njira ndi dongosolo la bungwe, osati malonda kapena ntchito yomwe. Miyezo ya ISO 9000 siyitsimikizira mtundu wa chinthu kapena ntchito. Kuti ndikupatseni chitsanzo chosavuta, mungakhale mukupanga ma vests opangidwa ndi zitsulo zotsogola ndikukhalabe ndi satifiketi ya ISO 9000, bola mukupanga ma vests nthawi zonse, sungani ma rekodi ndikulemba bwino zomwe zikuchitika ndikutsata zofunikira zonse. Apanso, kubwereza, chiphaso cha Quality Management System chimatanthawuza kutsimikizira njira ndi dongosolo la bungwe.

 

ISO yatulutsanso miyezo yamakampani ena. Mwachitsanzo Technical Standard TS 16949 imatanthauzira zofunikira kuwonjezera pa zomwe zili mu ISO 9001:2008 makamaka zamagalimoto.

 

ISO ili ndi miyezo ingapo yomwe imathandizira kasamalidwe kabwino. Gulu lina limafotokoza njira (kuphatikiza ISO 12207 & ISO 15288) ndipo lina limafotokoza za kuwunika ndi kukonza (ISO 15504).

 

Kumbali ina, The Software Engineering Institute ili ndi njira zake zowunikira ndi kukonza, zomwe zimatchedwa CMMi (Capability Maturity Model - integrated) ndi IDEAL motsatana.

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NTCHITO ZATHU ZONSE ZOPHUNZITSIRA NDI MANAGEMENT

Dongosolo lokhazikika labwino ndilofunika kuti nthawi zonse muzitsatira malamulo ndi miyezo komanso kuyendera bwino ndikuwunika. AGS-Engineering ili ndi zida zokwanira kuti igwire ntchito ngati dipatimenti yapamwamba yopangidwa ndi anthu ena, kupanga ndikugwiritsa ntchito makina opangira makasitomala athu. Pansipa pali mndandanda wazinthu zina zomwe timachita bwino:

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• Kupititsa patsogolo & Kukhazikitsa kwa Quality Management System

• Zida Zapamwamba Zapamwamba

• Total Quality Management (TQM)

• Quality Function Deployment (QFD)

• 5S (Bungwe lapantchito)

• Design Control

• Control Plan

• Kuwunikiridwa kwa gawo la Production Part Approval process (PPAP).

• Malangizo owongolera \ 8D

• Kupewa Zochita

• Malangizo otsimikizira zolakwika

• Virtual Document Control and Record Management

• Kusamukira Kwachilengedwe Kopanda Mapepala kwa Ubwino & Kupanga

• Kutsimikizira Mapangidwe ndi Kutsimikizira

• Mayang'aniridwe antchito

• Kuwongolera Zowopsa

• Post Production Services

• Ntchito zamaupangiri amunthu payekha kumafakitale olamulidwa kwambiri monga makampani azachipatala, mankhwala, mafakitale azamankhwala

• Unique Device Identification (UDI)

• Regulatory Affairs Services

• Maphunziro a Quality System

• Ntchito Zowunika (Zofufuza Zamkati ndi Zopereka, ASQ Certified Quality Auditors kapena Exemplar Global Lead Auditors)

• Kupititsa patsogolo Opereka

• Supplier Quality

• Kayang'aniridwe kazogulula

• Statistical Process Control (SPC) Implementation and Training

• Kukhazikitsa Mapangidwe a Zoyeserera (DOE) ndi Njira za Taguchi

• Kuwunika kwa luso la kuphunzira ndi kutsimikizira

• Root Cause Analysis (RCA)

• Process Failure Mode Effects Analysis (PFMEA)

• Design Failure Mode Effects Analysis (DFMEA)

• Ndemanga Yamapangidwe Kutengera Mitundu Yolephera (DRBFM)

• Mapulani Otsimikizira Mapangidwe & Lipoti (DVP&R)

• Kulephera Mode & Effects Criticality Analysis (FMECA)

• Kupewa Mode Yolephera (FMA)

• Fault Tree Analysis (FTA)

• Kukhazikitsidwa kwa Containment Systems

• Kusanja Magawo ndi Kusunga

• Kupangana ndi kukhazikitsa Mapulogalamu Ogwirizana ndi Mapulogalamu ndi Ma Simulation, Kusintha Mwamakonda ndi Kukulitsa Mapulogalamu Okhazikika, zida zina monga Bar Coding & Tracking System.

• Six Sigma

• Advanced Product Quality Planning (APQP)

• Design for Manufacturing & Assembly (DFM/A)

• Mapangidwe a Six Sigma (DFSS)

• Chitetezo Chogwira Ntchito (ISO 26262)

• Kubwereza kwa Gauge & Reproducibility (GR&R)

• Kukula kwa Geometric & Tolerancing (GD&T)

• Kaizi

• Lean Enterprise

• Measurement Systems Analysis (MSA)

• New Product Introduction (NPI)

• Kudalirika & Kusunga (R&M)

• Kudalirika Mawerengedwe

• Kudalirika Engineering

• Systems Engineering

• Value Stream Mapping

• Mtengo Wabwino (COQ)

• Katundu / Utumiki Wantchito

• Umboni Waukatswiri ndi Ntchito Zamilandu

• Kuyimilira kwa Makasitomala & Ogulitsa

• Kukhazikitsa Zofufuza Zosamalira Makasitomala ndi Ndemanga ndi Kusanthula Zotsatira

• Voice of the Customer (VoC)

• Weibull Analysis

 

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NTCHITO ZATHU ZONSE ZA UTHENGA

• Kuwunika kwa Njira ya QA ndi Kufunsira

• Kukhazikitsa Ntchito Yokhazikika ndi Yoyendetsedwa ya QA     _cc781905-3bd65cde-5cde

• Kuwongolera Pulogalamu Yoyeserera

• QA for Mergers and Acquisitions             

• Quality Assurance Audit Services

 

Uinjiniya wabwino komanso kasamalidwe kabwino katha kugwira ntchito kumakampani onse, mabungwe, mabungwe ophunzirira, mabanki, ... ndi zina zambiri. Ngati simukudziwa momwe tingasinthire ntchito zathu kuti zigwirizane ndi vuto lanu, chonde titumizireni kuti tidziwe zomwe tingachite limodzi.

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